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the template theme called WOODMART is not updating

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  • #463440

    roniinatayev
    Participant

    Hi, I purchased a theme called WOODMART and installed it in a development environment (under the same domain name, of course. After I finished working in a development environment and building the new website, I asked my hosting company to update the template(theme) in the website’s domain in order to switch between the old website and the new website.

    But I’m experiencing a problem that the theme Not updating, it goes to the original site (main domain) but does not update and does not show the new site Properly.

    These are only parts. Please help me. I understand that everything comes from your servers and the information of the updated (new) site is stored with you. And I am afraid that the domain is not updated from the development environment to the main domain.

    I am attaching the domain and the new website in the development environment: https://dev.dgadget.co.il/
    development environment
    image.png

    I am attaching the website domain of the main website (the old one that I want to replace): https://dgadget.co.il/
    main website
    image.png

    (In addition, it is important to note that the site is on WordPress and WooCommerce)

    Can you send me a neat guide on what to do?
    We tried to follow one of the guidelines of turning off the template from the work environment before activating it on the new site, etc. but it still didn’t work. The transition to the main domain.

    What happens is that the template in the domain of the workspace everything I built is not displayed. (Even though I have reset license).

    Please please help me to successfully run the template on the original (main) site. So many many hours of work. I would really appreciate the help. I am also attaching pictures for illustration. I will thank Lara as soon as possible, thank you very much.

    Roni

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    #463489

    Artem Temos
    Keymaster

    Hello,

    As we can see, this website https://dgadget.co.il/ doesn’t have our theme installed at all. Please, check this in Appearance -> Themes. It is not a problem with the license activation.

    Kind Regards

    #463505

    roniinatayev
    Participant

    If you are interested, I can ask the hosting company to put the site in “maintenance/construction” mode so as not to mislead the surfers and then run the template, maybe it will help you to see data that can help

    #463508

    roniinatayev
    Participant

    The template theme is installed in a development environment https://dev.dgadget.co.il/
    and when we try to change its domain to original site https://dgadget.co.il/, the template crashes And it doesn’t look like the template we built on the site in the development environment.

    #463523

    Artem Temos
    Keymaster

    Hello,

    Yes, please, activate our theme so we can check what is wrong there.

    Kind Regards

    #463705

    roniinatayev
    Participant

    Hi,

    we activate the theme so you can check what is wrong there. on https://dgadget.co.il/ (The main site)

    The development environment We disconnected the license and connected to the main site.

    #463715

    Artem Temos
    Keymaster

    Hello,

    We see the following information on your website https://gyazo.com/da32264fdd6bccff0d6c848340a53cb3

    Kind Regards

    #463721

    roniinatayev
    Participant

    Yes, the site is under maintenance. I will open it for you to see and update you

    #463725

    roniinatayev
    Participant

    Please check now!

    The main original site that shows the template is not good https://dgadget.co.il/

    A development environment site that does hunt the site well and as it should https://dev.dgadget.co.il/

    #463726

    roniinatayev
    Participant

    There are many things missing. A logo is missing tags on the blocks that should not have icons missing in the categories in the menu

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    #463789

    Artem Temos
    Keymaster

    Make sure that category images are uploaded in the Dashboard. The same for the logo in the header. You can check it in Header Builder -> edit current header -> Logo.

    Kind Regards

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Viewing 11 posts - 1 through 11 (of 11 total)