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PCLZIP_ERR_BAD_FORMAT (-10) Unable to find End of Central Dir Record signature

Viewing 6 posts - 1 through 6 (of 6 total)
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  • May 11, 2023 at 12:01 pm #466160

    erlend-5437
    Participant

    Cant update theme, tried solutions on this page, but doesnt help :-/

    May 11, 2023 at 12:29 pm #466171

    Artem Temos
    Keymaster

    Hello,

    Try to do the following to update the theme:

    1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.

    2. Go to Dashboard -> Updates and click on Check Again.

    3. Activate the theme with your purchase code again.

    4. Go to Dashboard -> Updates and click on Check Again.

    5. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.

    Regards

    May 11, 2023 at 12:30 pm #466172

    erlend-5437
    Participant

    Hi, I have tried it – but no luck 🙁

    May 11, 2023 at 12:39 pm #466180

    Artem Temos
    Keymaster

    Please, do the first two steps and send us your admin access so we can check.

    Thank you

    May 11, 2023 at 12:46 pm #466183

    erlend-5437
    Participant

    Ok, done

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    May 11, 2023 at 2:36 pm #466211

    Artem Temos
    Keymaster

    As we can see, the theme is still activated. Note that you can’t deactivate it then you have a nulled version of the theme installed. In this case, you need to download our theme from ThemeForest and reinstall it completely.

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Viewing 6 posts - 1 through 6 (of 6 total)