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When using image lazy load, products gallery doesn’t full load or low to load

Viewing 4 posts - 1 through 4 (of 4 total)
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    Posts
  • May 15, 2023 at 1:10 pm #466971

    digitartworks
    Participant

    Hi there,

    When i’m using build in feature https://prnt.sc/puuv4yDq5K2T, image lazy load. The hidden images of the product gallery doesn’t fully load or take enough time to load. https://prnt.sc/A9zx4-MYKVZP

    May 15, 2023 at 2:48 pm #467012

    Luke Nielsen
    Keymaster

    Hello,

    I have checked it on my side and it works well, here is a video: https://take.ms/Km0yQ

    Please let me know how I can replicate that issue on my side.

    Kind Regards

    May 15, 2023 at 3:22 pm #467020

    digitartworks
    Participant

    Please check again

    May 16, 2023 at 12:17 pm #467283

    Luke Nielsen
    Keymaster

    Hello,

    I would like to request temporary FTP access to the website to take a better look at the issue there.

    We understand that this is a sensitive matter, and we assure you that we will use the access only for the purposes of helping you with your issue. Please let us know if you’re comfortable with providing us with the necessary login credentials.

    Kind Regards

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Viewing 4 posts - 1 through 4 (of 4 total)