CusRev and WoodMart Compatibility

This topic has 13 replies, 2 voices, and was last updated 1 year, 8 months ago by Artem Temos.

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May 16, 2023 at 9:27 pm #467450

alex28
Participant

Hello,

It seems WoodMart and CusRev ( https://wordpress.org/plugins/customer-reviews-woocommerce/ )aren’t compatible out of the box.
CusRev is one (if not ‘the’) of the most popular WooCommerce review modules out there.

I’m running WoodMart with CusRev and WpBakery as the builder.

If I enable the “Lightbox” from CusRev, I get the “pswp__button” errors other complained about, in my footer. (like this https://xtemos.com/forums/topic/buttons-below-footer-have-appeared/ )

If I disable the Lightbox from CusRev, no more errors but obviously review images will open in a new tab.

I`m coming from another popular theme where this problem didn’t exist.
Any suggestions on how I can make things work properly?

Thanks.

May 17, 2023 at 9:26 am #467560

Artem Temos
Keymaster

Hi,

Please, describe to us your problems in a bit more detail. Attach some screenshots and provide us with a list of steps on how to reproduce them on your website.

Thank you in advance.

May 17, 2023 at 10:24 am #467580
alex28
Participant
Hello,

Thank you for your reply.
So, running WoodMart with the Mega Electronics demo ( https://woodmart.xtemos.com/mega-electronics ) and WpBakery and CusRev.

1. When there are multiple photo reviews and Cusrev creates the summary gallery, the content isn’t responsive. This can be fixed however with custom css:
```
.cr-ajax-reviews-cus-images-div2 {
	white-space: inherit !important;
}
```
2. If in CusRev settings ( wp-admin/admin.php?page=cr-reviews-settings&tab=review_extensions ) i untick ” Disable lightboxes for images attached to reviews (not recommended).” , some icons appear at the bottom of the footer. This also causes a problem where lightbox for image reviews doesn’t work. Clicking on a photo from a review throws the following console error.
```
Uncaught ReferenceError: PhotoSwipe is not defined
    at HTMLAnchorElement.<anonymous> (frontend.js?ver=5.26.1:50:6)
    at HTMLOListElement.dispatch (jquery.min.js?ver=3.6.4:2:43184)
    at y.handle (jquery.min.js?ver=3.6.4:2:41168)
```
3. If I tick ” Disable lightboxes for images attached to reviews (not recommended).” there are no more errors, but obviously the photo reviews will open in a new tab and not in a lightbox.

I have attached screenshots of the problems.

Thanks !

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May 17, 2023 at 10:33 am #467587

Artem Temos
Keymaster

Hello,

Please, send us a link to your website where we can see this error as well as your admin access.

Thank you

May 17, 2023 at 10:52 am #467598

alex28
Participant

I have attached the info.
Currently Custom CSS has been added has a workaround in “admin.php?page=xts_theme_settings&tab=custom_css”
Cusrev lightbox is also disabled in wp-admin/admin.php?page=cr-reviews-settings&tab=review_extensions .
Thanks.

May 17, 2023 at 12:11 pm #467620

Artem Temos
Keymaster

We can’t access your website at the moment https://gyazo.com/a6553d152a4c6c729e1331243b716d42
Could you please temporarily disable the Wordfence plugin?

May 17, 2023 at 1:30 pm #467658

alex28
Participant

Try now please

May 17, 2023 at 2:28 pm #467676

Artem Temos
Keymaster

Can we temporarily switch to the default theme to see how the plugin works by default?

May 17, 2023 at 2:36 pm #467682

alex28
Participant

If it doesn’t break anything WoodMart related, yes.

May 17, 2023 at 2:43 pm #467686

alex28
Participant

Be sure to revert it back to Woodmart Child once done, please 🙂

May 17, 2023 at 4:28 pm #467731

Artem Temos
Keymaster

Hello,

We have fixed this issue on your website. Please, test how it works now
https://gyazo.com/960af60af883176b70f1ba4753bc4622
https://gyazo.com/9920cb3ea823fa3dc9b5c084d67acada

Kind Regards

May 17, 2023 at 4:49 pm #467743

alex28
Participant

Thank you, this seems to work so far. Will further test when I reach my laptop.

However, reading the Performance section in WoodMart:

“Our theme is designed in the way to load only scripts and libraries that are required on a particular page. ”

Shouldn’t WoodMart detect it needs that library?
Will you improve the detection is CusRev is installed?
I would have tweaked those settings, but I assumed It’s not coming from there, since your code would detect whether it needs it or not.

Thanks for your help, much appreciated. 👍

May 18, 2023 at 12:18 am #467850

alex28
Participant

Thanks, please mark this as solved.

May 18, 2023 at 9:48 am #467923

Artem Temos
Keymaster

We will add this to our feature requests list.

Feel free to contact us if you have any further questions.

Kind Regards
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