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Problem with widget visibility

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • May 19, 2023 at 2:44 pm #468305

    millann
    Participant

    Hi there,

    I created a section with two columns and on desktop and tablet view everything is fine.

    However, when I switch to the mobile view, one section disappears completely and takes me back to the top of the page.

    I tried to solve the problem but it didn’t work, I deleted the section, created it again and I transferred the columns with the widgets from the previous section and the same thing happens so probably either the columns are causing the problem or the widget

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    May 19, 2023 at 3:50 pm #468327

    millann
    Participant

    Please download video from wetransfer link to see the problem

    Problem with the section and the widget

    May 19, 2023 at 4:49 pm #468353

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Please check this Manual:

    https://elementor.com/help/mobile-editing/.
    https://elementor.com/academy/elementor-responsive-101-all-you-need-to-know/

    Best Regards.

    May 19, 2023 at 4:58 pm #468354

    millann
    Participant

    Instead of helping me to solve the problem, you sent me links with tutorials for which I need at least 3 days to study and the point is that I don’t know what the problem is with the section I have a problem with because it is a section that was imported from your demo base.

    Can you help me solve this problem or not?

    If you can’t pass me on to one of your colleagues who can do it quickly!!!

    You are paid support and I have bought your theme 4 or 5 times and every time I have problem with support.

    May 20, 2023 at 10:20 am #468453

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    I have visited your site “FABRIKA VLASOTINCE picture” on the mobile device is showing fine.
    Screenshot for clarification:
    https://ibb.co/1XtK4Kn

    If you have any questions please feel free to contact us.

    Best Regards.

    May 20, 2023 at 10:32 am #468455

    millann
    Participant

    Tell me if you are serious and if you even know what the problem is when you send me a screen shot with underwear that is not related to the problem and site I sent you yesterday. I’m really speechless and there’s no need for further intervention because I solved the problem myself

    May 20, 2023 at 3:23 pm #468501

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    We are Glad that you have solved the issue by yourself.

    Thanks for contacting us.

    Have a wonderful day.

    Topic Closed.
    Best Regards.

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Viewing 7 posts - 1 through 7 (of 7 total)

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