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error theme woodmart / inc/ integration

Viewing 13 posts - 1 through 13 (of 13 total)
  • Author
    Posts
  • May 20, 2023 at 3:10 pm #468499

    Nicosa
    Participant

    Good morning,

    I give you the following fatal error:
    public_html/wp-content/themes/woodmart/inc/integrations/woocommerce/modules/counter-visitors/class-main.php:253 Stack trace: #0

    public_html/wp-content/plugins/woocommerce/includes/wc-core-functions.php(284): load_template()

    Theme: up to date
    Plugin: up to date
    PHP version: 8

    May 20, 2023 at 3:49 pm #468513

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.
    In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. This testing may take up to 15 minutes. You would better make the full backup of your site.

    Best Regards

    May 20, 2023 at 8:37 pm #468544

    Nicosa
    Participant

    Good evening ,

    I disabled the plugins and enabled the ones you recommend.
    To do this, I have put the accesses in the reserved area.

    Thanks for advance,

    May 22, 2023 at 10:50 am #468784

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    I have visited your site and not seen any errors on your site. Please give the page url where the issue still exists.

    Best Regards.

    May 22, 2023 at 10:58 am #468787

    Nicosa
    Participant

    Hello Aizaz,

    Attached screenshot,

    I have emptied the caches and purged the url..

    In the private area I put the url for you in product example, the layout is damaged.

    May 22, 2023 at 10:59 am #468788

    Nicosa
    Participant

    screen -shot product page

    Attachments:
    You must be logged in to view attached files.
    May 22, 2023 at 4:45 pm #468919

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Yes, we see the error. Could you please send us your FTP access?

    Best Regards.

    May 22, 2023 at 4:48 pm #468927

    Nicosa
    Participant

    Alright, thanks for your feedback,

    Could you tell me the error so that I know for next time?

    THANKS ,

    Ftp Access Private Zone

    May 23, 2023 at 3:11 pm #469187

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Your issue has been solved. Please check the site after removing the browser cache.

    Best Regards.

    May 23, 2023 at 7:22 pm #469280

    Nicosa
    Participant

    Thank you Aizaz,

    Could I know the problem so that I can write it down for next time?

    Nice end of the day,

    May 24, 2023 at 8:40 am #469430

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Actually, the custom layout is not applied properly, I have applied the custom Layout which you created for the single product page to all products.

    Best Regards.

    May 24, 2023 at 8:58 am #469444

    Nicosa
    Participant

    Hello Aizaz,

    Ah ok, I’ll look at that, thanks for the feedback and the reactivity.

    May 24, 2023 at 8:58 am #469445

    Aizaz Imtiaz Awan
    Keymaster

    Most Welcome!!!.

    I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

    We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

    Thanks for contacting us.
    Have a great day.

    Topic Closed.
    Best Regards.

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Viewing 13 posts - 1 through 13 (of 13 total)

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