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Can not complete install. Ajax Error On Importing Demo

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  • May 24, 2023 at 11:07 am #469500

    kiwis.lk.online
    Participant

    I installed fresh WordPress & adjusted all required php & C panel settings as per the documentation.

    But when importing demo content I get an error “AJAX import error.”

    I made sure no other plugins or anything was activated. I tried several times with selecting Elementor & also WP bakery. But the result is same.

    Please help

    May 24, 2023 at 11:45 am #469508

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    Yes, we see that your server returns 404 error from time to time on AJAX requests. Here is a screenshot https://gyazo.com/5a4e5ea8b39a1f67e2f00b5a0c4299a0
    We checked the error logs but don’t see any records there. You need to contact your hosting provider and ask them why this request can’t be complete. Maybe there is a timeout limit or error there but we can’t know exactly without any error logs.

    Kind Regards
    XTemos Studio

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