Error establishing a database connection
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I purchase woodmart theme a few days ago, now site is open but when i click on any product the show Error “Error establishing a database connection”
2nd
A new Update is Available on my theme but when I click on “update now” then shows the error “Update failed: The package could not be installed. PCLZIP_ERR_BAD_FORMAT (-10) : Unable to find End of Central Dir Record signature”
All Screenshot attached for a better understanding
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Hello,
01. Further regarding the concern, This Error is not related to our theme, it is related to wordpress and database. Most probably it is a server related issue. Please read the following article to try and fix the issue:
https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-error-establishing-a-database-connection-in-wordpress/
02. Try to do the following to update the theme:
Go to Dashboard -> WoodMart -> Theme Licence and deactivate the theme.
Go to Dashboard -> Updates and click on Check Again.
Activate the theme with your purchase code again.
Go to Dashboard -> Updates and click on Check Again.
Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.
If you are still unable then provide the admin panel login and FTP details of the website.
Kind Regards
.
