Checkout Page Not Working.

This topic has 5 replies, 2 voices, and was last updated 1 year, 6 months ago by Artem Temos.

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June 7, 2023 at 2:45 pm #473275

benjamin-2220
Participant

https://katamaran.shop/ This is my e-commerce shop and I have faced problems with the checkout page.
Totally Checkout page not working its just loading & loading. please solve my problem asap.

Thanks.

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June 7, 2023 at 3:09 pm #473282

Artem Temos
Keymaster

Hello,

Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?

Regards

June 7, 2023 at 3:24 pm #473296

benjamin-2220
Participant

If I change to the standard theme, the checkout works.

Regards

June 7, 2023 at 4:20 pm #473326

Artem Temos
Keymaster

Hello,

Please, disable all plugins that are not related to our theme and switch to the parent theme temporarily. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
WoodMart core
WooCommerce
Elementor/WPBakery page builder

Thank you in advance

June 9, 2023 at 11:26 pm #473908

benjamin-2220
Participant

I have uninstalled all the plugins as you said and installed the plugins you provided but still my check out is not working.

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June 12, 2023 at 10:09 am #474231

Artem Temos
Keymaster

Hello,

We just tested with a default theme on your website and checkout doesn’t work there either. It means that the problem is not caused by the WoodMart theme.

Kind Regards
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