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weird symbol when clicking on main menu a second time

Viewing 6 posts - 1 through 6 (of 6 total)
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  • June 10, 2023 at 9:59 pm #474036

    unisecur
    Participant

    I got what yo ucan see in screenshot. Any idea why? Did i get hacked? lol

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    June 11, 2023 at 10:25 pm #474145

    Elise Noromit
    Member

    Hello,

    Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG
    Switch to the parent theme if you use the child theme.

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

    June 15, 2023 at 5:39 pm #475262

    unisecur
    Participant

    i did all of that but problem still come back. I run a test to check vulnerability and some found in the theme files. I join a screenshot. I have to desinfect again and again and no extra plugin present.

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    June 16, 2023 at 11:35 pm #475521

    Elise Noromit
    Member

    Hello,

    1. Please provide the steps to reproduce the error.

    2. Please describe the procedure of the file testing and tools and which files have you checked.

    Best Regards

    June 17, 2023 at 4:56 am #475550

    unisecur
    Participant

    1. To get the error i just need to stop desinfect file every day. 2. I use top level scan tool. There a vulnerability in your theme and pluggin… I joined another screenshot. Seem im not the only complaining about infection.

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    June 19, 2023 at 9:30 am #475790

    Artem Temos
    Keymaster

    Hello,

    This bug has been already fixed in our theme. Make sure that you are running the latest version of the theme. Also, the WoodMart core plugin needs to be updated to the latest version 1.0.39 too. You can do this in WoodMart -> Plugins.

    Kind Regards

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Viewing 6 posts - 1 through 6 (of 6 total)