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Broken product?

Viewing 4 posts - 1 through 4 (of 4 total)
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  • June 12, 2023 at 2:50 pm #474337

    cdytebg
    Participant

    I am looking for assistance

    Only one of our products seems to have broken and I am unsure how to fix?

    June 12, 2023 at 2:55 pm #474339

    Artem Temos
    Keymaster

    Hello,

    Please, disable all plugins that are not related to our theme, switch to the parent theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
    WoodMart core
    WooCommerce
    Elementor/WPBakery page builder

    Thank you in advance

    June 12, 2023 at 3:01 pm #474340

    cdytebg
    Participant

    If I disable all the plugins it will break the whole site rather than 1 product?

    June 12, 2023 at 4:40 pm #474365

    Artem Temos
    Keymaster

    We mean disabling all plugins that are not related to our theme. In general, disabling plugins shouldn’t break anything. But we can’t be responsible for any problems caused by plugins installed on your website.

    Kind Regards

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Viewing 4 posts - 1 through 4 (of 4 total)