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Checkout Fields

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  • #474622

    Volts Studio
    Participant

    Hello,

    I’m using the Cláudio Sanches plugin, Brazilian Market on WooCommerce, because in Brazil the CPF field is mandatory to issue an invoice, but in the CPF field, as you can see in the attached image, the field is optional, but needs to be checked as “required”, the plugin mentioned above makes this field mandatory, but I believe the theme is not accepting its settings. Could you help us with this problem, as we have 4 stores in Brazil that are using Woodmart.

    Plugin: https://wordpress.org/plugins/woocommerce-extra-checkout-fields-for-brazil/

    Also attached is the mandatory field configuration for the CPF in the plugin mentioned above.

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    #474643

    Artem Temos
    Keymaster

    Hello,

    Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?

    Regards

    #474700

    Volts Studio
    Participant

    I tested it with the WooCommerce theme and it worked normally. The CPF field did not appear as optional and was mandatory.

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    #474788

    Artem Temos
    Keymaster

    Try to disable checkout custom layout in WoodMart -> Layouts -> Checkout and test how it works without it.

    Kind Regards

    #476905

    Volts Studio
    Participant

    If I disable checkout, the checkout page is blank. That’s not the problem.

    #477176

    Artem Temos
    Keymaster

    Please, disable the layout temporarily so we can check how it works on your website.

    Thank you

    #477916

    Volts Studio
    Participant

    But if disabling it doesn’t work, we won’t have the Woodmart checkout. This would not be the best option.

    #477918

    Artem Temos
    Keymaster

    If it works without the custom layout then the plugin uses some WooCommerce hook from the default checkout. You need to contact plugin’s developers and ask which hook it use.

    Kind Regards

    #478212

    Volts Studio
    Participant

    Wouldn’t it be possible to deactivate that optional label, as the plugin’s support takes a long time to respond, wouldn’t it be possible to check this hook in the plugin’s code?

    #478213

    Volts Studio
    Participant

    Nesse link do github não teria como achar esse gancho? Segue abaixo o link do github do plugin

    https://github.com/claudiosanches/woocommerce-extra-checkout-fields-for-brazil

    #478215

    Volts Studio
    Participant

    Sorry, the message above is in Portuguese.

    In this github link would not have how to find this hook? Below is the github link of the plugin

    https://github.com/claudiosanches/woocommerce-extra-checkout-fields-for-brazil

    #478235

    Artem Temos
    Keymaster

    Sorry, but we can’t check this for you since it may require investigating the plugin’s code and it is out of our theme support scope. You need to contact plugin developers for help on this matter.

Viewing 12 posts - 1 through 12 (of 12 total)