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Woocommerce ceckout problem

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • June 14, 2023 at 8:14 pm #474970

    gabrielegrassigg
    Participant

    hi, there is no way to link the checkout page. I created the layout by taking one of the default ones but during the checkout I can’t view the page and I’m sent back to the home page. I’ve also done a downgrade to older woocommerce version but nothing…

    June 15, 2023 at 12:15 am #474990

    Elise Noromit
    Member

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Could you kindly check the site admin access? I cannot log in.

    Best Regards

    June 15, 2023 at 12:26 am #474995

    gabrielegrassigg
    Participant

    Sorry

    June 15, 2023 at 12:29 am #474997

    gabrielegrassigg
    Participant

    Sorry my password was wrong

    June 15, 2023 at 1:08 am #475004

    Elise Noromit
    Member

    Hello,

    You give the same password and I cannot log in.

    Best Regards

    June 15, 2023 at 8:09 am #475035

    gabrielegrassigg
    Participant

    When i submit the post the password change..now i’m trying to write It row by row

    June 15, 2023 at 8:14 am #475037

    gabrielegrassigg
    Participant

    Send you an image….i’ll change the password before

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    June 15, 2023 at 8:18 am #475039

    gabrielegrassigg
    Participant

    Try with this new password

    June 15, 2023 at 10:30 am #475076

    gabrielegrassigg
    Participant

    Ok now I have created an empty page for the checkout and I see it but it doesn’t work and the page order received (after the checkout) does not exist (page 404) and neither are my account pages.
    It seems that during the installation the pages needed to manage woocommerce were not created and connected…

    June 16, 2023 at 11:54 pm #475522

    Elise Noromit
    Member

    Hello,

    Please disable the custom template as shown on the screen: https://gyazo.com/2d36b1d6e765d47b191ee719383312b1

    Then make the full backup of your site and check the issue on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by WooСommerce.

    If you see the same, please set Woocommerce pages as described here: https://woocommerce.com/document/woocommerce-pages/

    Best Regards

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Viewing 10 posts - 1 through 10 (of 10 total)