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Mobile Menu Problem

Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • June 14, 2023 at 11:31 pm #474989

    mindzioch
    Participant

    Hello, I have a problem with the mobile menu in the template.
    I have plugged in the Mobile Side Menu and the Main Menu as the same thing but in the mobile version it completely fails to work.

    Please help.

    June 15, 2023 at 12:18 am #474994

    Elise Noromit
    Member

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please insert the site admin access into the Private content below the message area. We will take a closer look at the case.

    Please, confirm the permission for plugins deactivation, and switching to the parent theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

    June 15, 2023 at 7:09 pm #475292

    mindzioch
    Participant

    Thanks

    June 17, 2023 at 12:08 am #475527

    Elise Noromit
    Member

    Hello,

    Could you kindly provide the login URL. I try wp-admin and I cannot log in.

    Best Regards

    June 23, 2023 at 2:14 pm #476879

    mindzioch
    Participant

    Send

    June 26, 2023 at 2:24 am #477144

    Elise Noromit
    Member

    Hello,

    Please update the parent theme, if the problem remains, switch from the child theme to the parent theme.

    If you have any questions please feel free to contact us.

    Best Regards

    June 28, 2023 at 11:24 pm #478056

    mindzioch
    Participant

    Hello, still not working.

    June 30, 2023 at 1:08 am #478340

    Elise Noromit
    Member

    Hello,

    As soon as we deactivated all the plugins everything works: https://monosnap.com/file/rErrAWRPniS4t0jGvLPzLSgIpaEx1a

    If you have any questions please feel free to contact us.

    Best Regards

    June 30, 2023 at 9:53 pm #478598

    mindzioch
    Participant

    Thanks 🙂

    July 1, 2023 at 2:28 am #478633

    Elise Noromit
    Member

    You are welcome!

    Wish you a wonderful day!

    July 4, 2023 at 1:39 am #478968

    Elise Noromit
    Member

    Hello,

    As soon as we deactivated all the plugins, everything works properly: https://monosnap.com/file/rErrAWRPniS4t0jGvLPzLSgIpaEx1a

    If you have any questions please feel free to contact us.

    Best Regards

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Viewing 11 posts - 1 through 11 (of 11 total)