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Product search result showing double font

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  • June 19, 2023 at 10:23 am #475796

    nasir-2290
    Participant

    Dear Xtemos,
    I hope you are doing well.
    Could you please look into the ajax search results feature. I added product with the name of “james jacket” and SKU is jli_200001. However, It does search only on basis of SKU why not with complete name? Secondly, There is an issue, when we search with SKU it shows double shade font. I have also added screenshot for reference.
    Thanks,
    Regards,
    Nasir

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    June 19, 2023 at 12:34 pm #475835

    Luke Nielsen
    Keymaster

    Hello,

    In this case, would be easier firstly deactivate all plugins except these ones:

    WPBakery Page Builder or Elementor
    Woodmart Core
    WooCommerce

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    Let me know the result.

    Kind Regards

    June 19, 2023 at 2:18 pm #475868

    nasir-2290
    Participant

    Dear Luke,
    I deactivated the plugins you suggested but the issue still there. I can see the two tone colors, one is brown which I am using in my website everywhere and on top of it black color which is I think overriding the brown color.
    Thanks!

    June 19, 2023 at 2:52 pm #475875

    Luke Nielsen
    Keymaster

    Hello,

    In this case, is there any chance that you could give me access to the dashboard area so I can have a look at the settings on your website, please?

    Kind Regards

    June 19, 2023 at 2:58 pm #475878

    nasir-2290
    Participant

    Yes Please, You can find details below.

    June 20, 2023 at 10:12 am #476001

    Luke Nielsen
    Keymaster

    Hello,

    You have added your own custom code to the section of the slider, so as a result, it affects titles.

    https://prnt.sc/a5mji3YFi8Xh

    Remove it and let me know the result.

    Kind Regards

    June 20, 2023 at 2:54 pm #476101

    nasir-2290
    Participant

    Hi,
    Thanks Luke, It is sorted out now. I have some queries in mind. I used that custom code in homepage sliders only and it was only affecting when you search product on homepage. Therefore, my concern is to apply that custom CSS for the specific element why it is affecting everything on that page. Is there any way to avoid this?

    Second question, When I deactivate Relevanssi plugin I can search with that name of product and SKU as well, But having it activated it doesn’t let me search with product name. Why is this happening? You are suggesting this plugin yourself to use Ajax search.

    I would be grateful if you guide me on this.

    Regards,
    Nasir

    June 20, 2023 at 3:30 pm #476113

    Luke Nielsen
    Keymaster

    Hello,

    1. Because your custom CSS works globally due to selectors. If you want to apply such styles to a specific element, you need to use the “CSS Classes” field in the settings of the section: https://prnt.sc/QpEiI1qSGwcL

    So you can define there any CSS class like “custom-title” and then your selector will be like .custom-title h4, as a result, that custom will work only for the titles that are in that specific section (https://prnt.sc/nZ5btOaeVWBr) that has custom-title CSS class defined in its settings.

    2. As for the search, on my side the search by title and SKU works well, here are a few videos:

    https://gyazo.com/22d22284e3af0d6ca3985fb89c2fe9bd

    https://gyazo.com/0147a1cb844bf9c6f89e4e5b52ff5dc9

    The Relevanssi search was enabled while testing: https://prnt.sc/sRK1ZgZ19hG8

    Kind Regards

    June 20, 2023 at 4:11 pm #476130

    nasir-2290
    Participant

    Hi,
    Many thanks for the first query.

    Luke, Relevanssi plugin was deactivated that is why it helped you make the videos. Now, I activated the plugin again please have a look again, search is not working by title. I have attached screenshots for better understanding.

    Thanks!

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    June 21, 2023 at 10:52 am #476274

    Luke Nielsen
    Keymaster

    Hello,

    Yes, we see the problem, but this problem is not related to our theme, because we use the default search functionality from WordPress and on the default theme is the same problem. Here is a screenshot from the default theme:

    https://monosnap.com/file/wpahcrzLVpUbFAwUqdWbqGpI5N6Edr

    Kind Regards

    June 21, 2023 at 11:14 am #476281

    nasir-2290
    Participant

    Hi,
    It’s alright so I think I prefer not to use Relevanssi plugin. Because search is working fine without this plugin. you guys also recommending this that is why need your take on it.

    My website footer is not the same as before, please look into this too.

    Thanks,
    Regards,
    Nasir

    • This reply was modified 1 year, 5 months ago by nasir-2290.
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    June 21, 2023 at 12:01 pm #476305

    Luke Nielsen
    Keymaster

    Hello,

    The footer displays as it is adjusted in Appearance -> Widgets -> Footer column (1-6).

    https://prnt.sc/MkWz-1Mwirw4

    https://prnt.sc/qRvrC-aJ6I8d

    If you’d like to contact us, we are here for whatever questions you may have.

    Kind Regards

    June 21, 2023 at 1:11 pm #476327

    nasir-2290
    Participant

    Thanks all good for now!

    June 21, 2023 at 2:39 pm #476356

    Luke Nielsen
    Keymaster

    Hello,

    Great! If there’s anything you need, please write me or another member of our help desk team.

    We’re here for you!

    Kind Regards

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