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Hello,

Please insert the site admin access into the Private content below the message area. We will take a closer look at the case.

Best Regards

Hello,

Unfortunately, the site access is not valid.

If you have any questions please feel free to contact us.

Best Regards

Hello,

Please deactivate all the plugins except these ones:

Slider Revolution
Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVG

In addition switch to the parent theme.

If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

Best Regards

Hello,

Please provide FTP access, our deveopers need to check deeper.

If you have any questions please feel free to contact us.

Best Regards

Hello,

Our developers have fixed that already. Please check.

If you have any questions, please don’t hesitate to contact us.

Best Regards