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Wishlist content not found

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  • Author
    Posts
  • #475926

    emporio
    Participant

    Hello, I have a problem with the wishlist, when I try to add a product a screen appears that says “content not found” How can I quickly resolve and restore the wishlist?

    Thank you!

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    #476198

    Hello,

    Please insert the site admin access into the Private content below the message area. We will take a closer look at the case.

    Best Regards

    #476289

    emporio
    Participant

    Thank you

    #476487

    Hello,

    Unfortunately, the site access is not valid.

    If you have any questions please feel free to contact us.

    Best Regards

    #476846

    emporio
    Participant

    Hi, this access is valid, Try now.
    I noticed that the error appears if the user is logged in.
    Please I need to fix as soon as possible.
    Thank you

    #477143

    Hello,

    Please deactivate all the plugins except these ones:

    Slider Revolution
    Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    In addition switch to the parent theme.

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

    #477521

    emporio
    Participant

    Hello, I tried to uninstall the plugins but the problem persists. I previously sent you the admin logins. I ask you to let me know when you can intervene since the site is online and is receiving orders. Thanks

    #478064

    Hello,

    Please provide FTP access, our deveopers need to check deeper.

    If you have any questions please feel free to contact us.

    Best Regards

    #487656

    emporio
    Participant

    here are the ftp credentials for the problem, I’m waiting! Thank you so much! 🙂

    #488012

    Hello,

    Our developers have fixed that already. Please check.

    If you have any questions, please don’t hesitate to contact us.

    Best Regards

Viewing 10 posts - 1 through 10 (of 10 total)