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Fatal error while trying to edit the single product page with Elementor

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  • #476180

    ggg54
    Participant

    Hello everyone, I am getting a fatal error on my website while trying to edit the single product page with elementor.
    Elementor debugger shows:

    Template File: No Templates for condition > Woodmart - page.php
    
    Also, I receive an alert about this fatal error by email with the following information:
    
    

    Versión de WordPress 6.2.2
    Tema activo: Woodmart (versión 7.2.4)
    Plugin actual: (version )
    Versión de PHP: 8.1.8

    Detalles Del Error
    ==================
    An E_ERROR error occurred on line 27 of the file /home/wplive/web/wp-live/wp-content/themes/woodmart/woocommerce/single-product/product-image.php. Mensaje de error: Uncaught Error: Call to a member function get_gallery_image_ids() on null in /home/wplive/web/wp-live/wp-content/themes/woodmart/woocommerce/single-product/product-image.php:27
    Stack trace:
    #0 /home/wplive/web/wp-live/wp-content/plugins/woocommerce/includes/wc-core-functions.php(345): include()
    #1 /home/wplive/web/wp-live/wp-content/themes/woodmart/inc/modules/layouts/elementor/single-product/class-gallery.php(199): wc_get_template(‘single-product/…’, Array)
    #2 /home/wplive/web/wp-live/wp-content/plugins/elementor/includes/base/controls-stack.php(2268): XTS\Modules\Layouts\Gallery->render()
    #3 /home/wplive/web/wp-live/wp-content/plugins/elementor/includes/base/widget-base.php(609): Elementor\Controls_Stack->render_by_mode()
    #4 /home/wplive/web/wp-live/wp-content/plugins/elementor/includes/base/widget-base.php(733): Elementor\Widget_Base->render_content()
    #5 /home/wplive/web/wp-live/wp-content/plugins/elementor/includes/base/element-base.php(536): Elementor\Widget_Base->get_raw_data(true)
    #6 /home/wplive/web/wp-live/wp-content/plugins/elementor/includes/base/element-base.php(536): Elementor\Element_Base->get_raw_data(true)
    #7 /home/wplive/web/wp-live/wp-content/plugins/elementor/core/base/document.php(977): Elementor\Element_Base->get_raw_data(true)
    #8 /home/wplive/web/wp-live/wp-content/plugins/elementor/core/base/document.php(643): Elementor\Core\Base\Document->get_elements_raw_data(Array, true)
    #9 /home/wplive/web/wp-live/wp-content/plugins/elementor/includes/base/controls-stack.php(1021): Elementor\Core\Base\Document->get_initial_config()
    #10 /home/wplive/web/wp-live/wp-content/plugins/elementor/core/editor/config-providers/editor-common-client-settings.php(36): Elementor\Controls_Stack->get_config()
    #11 /home/wplive/web/wp-live/wp-content/plugins/elementor/core/editor/config-providers/editor-common-configs.php(169): Elementor\Core\Editor\Config_Providers\Editor_Common_Client_Settings::get_client_settings()
    #12 /home/wplive/web/wp-live/wp-content/plugins/elementor/core/editor/config-providers/editor-v1-config-provider.php(46): Elementor\Core\Editor\Config_Providers\Editor_Common_Configs::get_client_settings()
    #13 /home/wplive/web/wp-live/wp-content/plugins/elementor/core/editor/editor-loader.php(57): Elementor\Core\Editor\Config_Providers\Editor_V1_Config_Provider->get_client_settings()
    #14 /home/wplive/web/wp-live/wp-content/plugins/elementor/core/editor/editor.php(357): Elementor\Core\Editor\Editor_Loader->print_client_settings()
    #15 /home/wplive/web/wp-live/wp-includes/class-wp-hook.php(308): Elementor\Core\Editor\Editor->enqueue_scripts(”)
    #16 /home/wplive/web/wp-live/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters(”, Array)
    #17 /home/wplive/web/wp-live/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
    #18 /home/wplive/web/wp-live/wp-includes/script-loader.php(2194): do_action(‘wp_enqueue_scri…’)
    #19 /home/wplive/web/wp-live/wp-includes/class-wp-hook.php(308): wp_enqueue_scripts(”)
    #20 /home/wplive/web/wp-live/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters(”, Array)
    #21 /home/wplive/web/wp-live/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
    #22 /home/wplive/web/wp-live/wp-includes/general-template.php(3049): do_action(‘wp_head’)
    #23 /home/wplive/web/wp-live/wp-content/plugins/elementor/includes/editor-templates/editor-wrapper.php(31): wp_head()
    #24 /home/wplive/web/wp-live/wp-content/plugins/elementor/core/editor/editor-loader.php(135): include(‘/home/wplive/we…’)
    #25 /home/wplive/web/wp-live/wp-content/plugins/elementor/core/editor/editor.php(162): Elementor\Core\Editor\Editor_Loader->print_root_template()
    #26 /home/wplive/web/wp-live/wp-includes/class-wp-hook.php(308): Elementor\Core\Editor\Editor->init(”)
    #27 /home/wplive/web/wp-live/wp-includes/class-wp-hook.php(332): WP_Hook->apply_filters(”, Array)
    #28 /home/wplive/web/wp-live/wp-includes/plugin.php(517): WP_Hook->do_action(Array)
    #29 /home/wplive/web/wp-live/wp-admin/admin.php(419): do_action(‘admin_action_el…’)
    #30 /home/wplive/web/wp-live/wp-admin/post.php(12): require_once(‘/home/wplive/we…’)
    #31 {main}
    thrown

    As far I remember, I have not modify anything on my site. I have updated to the latest version of the theme and the error keeps appearing. Also, I have tried to deactivate all the plugins except for woocommerce, woodmart core, and elementor and the error persist on my site.

    I will appreciate any suggestions you might have.

    #476228

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    Please, disable all plugins that are not related to our theme and provide us with your admin and FTP access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
    WoodMart core
    WooCommerce
    Elementor

    Thank you in advance

Viewing 2 posts - 1 through 2 (of 2 total)