Add to cart pop-up not working

This topic has 10 replies, 2 voices, and was last updated 1 year, 4 months ago by Aizaz Imtiaz Awan.

Viewing 11 posts - 1 through 11 (of 11 total)

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June 21, 2023 at 10:06 am #476252

nikita
Participant

Hi,
On my wordpress website with elementor, add to cart pop-up is not working even after setting it up in theme settings for Single Product.

June 21, 2023 at 3:21 pm #476375

Aizaz Imtiaz Awan
Keymaster

Hello,

Please Go to Woodmart >> Header Builder >> Edit header and make sure that you have set the cart behavior to the sidebar for both mobile and desktop.
Then clear cache and check back.

If the issue remains, deactivate the third party and share the wp logins details of your site i will check and give you a possible solution.

Best Regards.

June 23, 2023 at 6:58 am #476773

nikita
Participant

Yes, I’ve set it to the dropdown setting. It’s still not visible.

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June 23, 2023 at 12:44 pm #476855

Aizaz Imtiaz Awan
Keymaster

Hello,

Please send me the URL of WP admin so I will access your site and help you accordingly.

Best Regards.

June 26, 2023 at 7:08 am #477162

nikita
Participant

Hi, did you get the credentials? Sharing again in private content.

June 26, 2023 at 12:14 pm #477226

Aizaz Imtiaz Awan
Keymaster

Hello,

Your issue has been resolved. Check back your site after completely clearing the browser cache.

Best Regards.

June 27, 2023 at 9:26 am #477460

nikita
Participant

Hi, the issue got resolved for desktop version. Thanks a lot for the same.
But it’s still not showing the pop-up on phone view. It just reloads the product page after clicking add to cart.
Let me know how to solve that.

June 27, 2023 at 1:50 pm #477551

Aizaz Imtiaz Awan
Keymaster

Hello,

I have visited your site and the cart popup is showing fine on mobile.
Screenshot for clarification:
https://postimg.cc/PNZyBPNc

Check back your site after completely clearing the browser cache.

Best Regards

June 27, 2023 at 7:56 pm #477718

nikita
Participant

Hi, thanks for the response.
It’s working from home-page add to cart button but not from product page.

June 27, 2023 at 7:58 pm #477719

nikita
Participant

Hi, it’s working now.
Thanks a lot for your help and support.
Please let me know what was the problem and how did you tackle it.
I’ll try to do it myself next time.
Thanks again 🙂

June 28, 2023 at 9:29 am #477809

Aizaz Imtiaz Awan
Keymaster

Hello,

Go to WooCommerce > Setting > Products > Enable AJAX add to cart buttons on archives.

Thanks for contacting us.

Have a great day 🙂

Topic Closed.
Best Regards.
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