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Different Homepage Layout On Mobile Device

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #477339

    vivekt478
    Participant

    I created a separate HTML block for mobile devices, but it is not displaying on mobile devices. Instead, the mobile device is showing the actual homepage

    #477483

    Luke Nielsen
    Keymaster

    Hello,

    Make sure that the website is not cached otherwise clear the page/browser cache and recheck the issue.

    In any case, send me access to the admin dashboard so I will check the issue on your side.

    Kind Regards

    #478555

    vivekt478
    Participant

    shared admin details via mail, can you please help

    #478777

    Luke Nielsen
    Keymaster

    Hello,

    I am writing to sincerely apologize for the delay in addressing your concern on our support forum. I understand how frustrating it can be to wait for assistance, and I genuinely apologize for any inconvenience caused.

    Could you please send access via the private area (that is the below message area: https://prnt.sc/3md8D5AJLu54)?

    Looking forward to collaborating with you!

    Kind Regards

    #478936

    vivekt478
    Participant

    access details as bellow

    #478937

    Luke Nielsen
    Keymaster

    Hello,

    Thank you for the access.

    Could you please send me the URL of your website as well?

    Kind Regards

    #479746

    vivekt478
    Participant

    Hi please check attached details

    #479976

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme temporarily?

    Kind Regards

Viewing 8 posts - 1 through 8 (of 8 total)