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Single product layout – edit with elementor – critical error

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  • #477694

    -wouldest-
    Participant

    Hi,

    All themes and plugins up to date.

    When I try to edit the single product layout I get a critical error. (error in private content)

    I get the same error when trying to create a new layout for single product layout also.

    #477726

    -wouldest-
    Participant

    I have also removed all non-essential plugins incase of conflicts and the issue persists.

    #477744

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please deactivate all the plugins except these ones:

    Slider Revolution
    Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

    #477752

    -wouldest-
    Participant

    Hi,

    The problem still persists…

    #478333

    Hello,

    Please select any product in this option and check how it works: https://monosnap.com/file/kJLlFee9Bf52DXZsDIHmWrTKoRXRhq

    If you have any questions please feel free to contact us.

    Best Regards

Viewing 5 posts - 1 through 5 (of 5 total)