Imported theme demo with problem
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After installing theme demo, the section below the banner is broken, showing errors and codes
Hi,
It seems that file_get_contents function for URLs is disabled on your server. You need to contact your provider and ask to enable this option.
Regards.
Xtemos Studios
Hi, I’m sorry, but I will have to insist. My host is SiteGround and I take care of several other websites with Woodmart hosted there. Regardless, I reached the support team and they said there is no restriction to file_get_contents.
They did tell me to disable all plugins though. And guess which disabled plugin made it better (not perfect, though)? WoodMart Core! I gave you credentials to the site. Please, take a moment to verify. Disable and enable the plugin yourself.
I need a solution, please.
Hello,
If there is no restrictions then why this error is showing even in the code as well:
https://ibb.co/QNpNcyq
Please ask the hosting support to check and solve the issue. This happens with other customers as well and they get solved by the server support. Actually, we have used the SVG icons in the page and SVG icons are not loading on the site.
Best Regards.
Hi.
Could you explain to me, please, how another website on the same server is showing it right? I added the new test site to the private content so you can verify.
Could you at least try to do something such as reinstall the theme and import? If you do not have the skills, could you forward this ticket to your supervisor, please?
I would like it fixed.
Hello,
We checked the error on the page and see that according to the log, there is some issue with the SSL certificate and that is why the function doesn’t work properly. `: file_get_contents(): SSL operation failed with code 1. OpenSSL Error messages:
error:0A000086:SSL routines::certificate verify failed in `
Please, contact your hosting provider and ask to check this from its end.
Kind Regards
Yes! Now this was a good advice. I reinstalled SSL and now works. Thanks. Please close ticket.
Great, we are glad that you sorted it out! Feel free to contact us if you have any further questions.
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