Header text not displaying correctly
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If the user is not registered, then the site header and text display are broken. Tell me what could be the reason. See screenshots.
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Hello,
Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
WoodMart core
WooCommerce
Elementor/WPBakery page builder
Thank you in advance
Hello,
As we can see, you didn’t disable all plugins that are not related to our theme. Please, disable them temporarily and send us your admin access. The account you sent doesn’t have administrator’s rights.
Kind Regards
Admin access is correct, I can’t disable all plugins. The site is working and accepting orders, I can’t disable the plugins and wait a few days for a response from you.
In this case, you need to create a staging development copy of your website. There, you will be able to do such kind of experiments without any harm to your production website.
Kind Regards
Maybe look at what can be caused without disabling plugins? Thanks for the help!
As we can see, the problem is caused by some of the installed plugins. But we can’t recognize which one exactly while they are turned on.
Kind Regards
Thanks for the help! The problem was in the cache lag, fixed it. Close the topic.
Great, we are glad that you sorted it out.
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