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Order confirmation

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  • June 29, 2023 at 6:10 pm #478302

    akiskyprianou
    Participant

    Hello,

    When there is an order in the webshop, I as an admin get an order confirmation, but the customer doesn’t get one. Every time an order comes in, I get the following warning

    This message was created automatically by mail delivery software.

    A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed:

    [email protected]
    host eur.olc.protection.outlook.com [104.47.0.33]
    SMTP error from remote mail server after pipelined MAIL FROM:<[email protected]> SIZE=3726:
    550 5.7.1 Unfortunately, messages from [82.102.1.30] weren’t sent. Please contact your Internet service provider since part of their network is on our block list (S3150). You can also refer your provider to http://mail.live.com/mail/troubleshooting.aspx#errors. [HE1EUR01FT049.eop-EUR01.prod.protection.outlook.com 2023-06-29T09:31:11.234Z 08DB783F23206B01]

    I have contacted my technician and server support without success.
    Is there anything you can help me with???

    Thanks in advance
    Akis

    June 30, 2023 at 9:01 am #478390

    Artem Temos
    Keymaster

    Hello,

    Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?

    Regards

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