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No product tabs on mobile

Viewing 14 posts - 1 through 14 (of 14 total)
  • Author
    Posts
  • #478397

    admin-9761
    Participant

    All tabs had contents but they did not show on the mobile version. And could you tell me how to reorder the specification tab after description?

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    #478446

    Luke Nielsen
    Keymaster

    Hello,

    In this case, is there any chance that you could give me access to the dashboard area so I can have a look at the settings on your website, please?

    Kind Regards

    #479524

    admin-9761
    Participant

    How to let you access my dashboard??

    #479552

    Artem Temos
    Keymaster

    You can post it here, using the Private content field. It will be visible to our staff only.

    #480784

    admin-9761
    Participant

    Attached link

    #481054

    Luke Nielsen
    Keymaster

    Hello,

    Your website is on maintenance mode: https://prnt.sc/CJ3-35B9jtPF

    So in order to check the issue, could you please send admin access via the Private content field?

    I await your response.

    Kind Regards

    #482275

    admin-9761
    Participant

    It is public now

    #482276

    Luke Nielsen
    Keymaster

    Hello,

    You have a custom code that hides the tabs on mobile devices: https://take.ms/4UejW

    So make sure that you haven’t defined such code in Theme Settings -> Custom CSS, otherwise, it could come from some third-party plugins.

    Kind Regards

    #482514

    admin-9761
    Participant

    I removed it now but it is still hidden.

    #482524

    Luke Nielsen
    Keymaster

    Hello,

    Try to clear the website/browser cache and then recheck the issue, otherwise please send me access to the admin dashboard so I will investigate it from your side.

    Kind Regards

    #482807

    admin-9761
    Participant

    It’s solved, thank you, and what about reordering the tabs on the product page?

    #482847

    Luke Nielsen
    Keymaster

    Hello,

    Please enter the below code into the fuctions.php file in your child theme, clear the cache and recheck the issue.

    /**
     * Reorder product data tabs
     */
    add_filter( 'woocommerce_product_tabs', 'woo_reorder_tabs', 98 );
    function woo_reorder_tabs( $tabs ) {
    	$tabs['wd_custom_tab']['priority'] = 3;
    
    	return $tabs;
    }

    Kind Regards

    #483132

    admin-9761
    Participant

    Where is fuctions.php? Thank you.

    #483178

    Luke Nielsen
    Keymaster

    Hello,

    You can find it in your child theme via Dashboard -> Appearance -> Theme file editor: https://take.ms/o0IQ9

    Feel free to reach out to me anytime when you have anything more to say.

    Kind Regards

Viewing 14 posts - 1 through 14 (of 14 total)