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Patch 479015 is the problem.

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  • #479231

    zondur
    Participant

    How to undo or fix Patch 479015 is the problem?
    After this patch, all my categories began to be duplicated on the site.

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    #479253

    Artem Temos
    Keymaster

    Hello,

    Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
    WoodMart core
    WooCommerce
    Elementor/WPBakery page builder

    Thank you in advance

    #479371

    zondur
    Participant

    Hello!
    I attach access for you.
    Disabling and enabling other plugins was carried out. This did not give any results.

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    #479395

    Artem Temos
    Keymaster

    Please, keep all plugins that are not related to our theme temporarily off so we can test this.

    #479435

    zondur
    Participant

    Hello! Turned it off.

    #479558

    Artem Temos
    Keymaster

    You need to disable slider loop option for the categories carousel as shown on the screenshot https://gyazo.com/f855c4687dab3b33e92a24548f49c68e

    Kind Regards

    #479649

    zondur
    Participant

    Hello! Thanks for the prompt solution.
    But I want to ask you, was that the only thing?
    After all, this option seems to have been enabled by default when installing the theme of the site.
    But such a problem appeared after the patch and it’s not a fight who they are connected with.
    I’m very curious what has changed or affected? Taking into account the fact that I did not touch the settings of the carousel option that you mentioned.

    And I also have a question or even a suggestion – you have performance settings in the Woodmart theme, there is a JS section.
    It would be very cool if there in the advanced settings, where you can turn off unnecessary options, so that next to each option there is, for example, an icon with a question mark, when you hover over it, there will be an explanation of what this option or library is, what it affects. Perhaps it’s worth adding a short example in the form of a photo or GIF image to show how it works.
    And if I do not need it, it will be easier for me to understand what it is and turn it off.

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    #479669

    Artem Temos
    Keymaster

    Hello,

    We can’t say exactly what changed but the patch shouldn’t affect this.

    Thank you for your suggestion. We will consider this improvement for our future updates.

    Kind Regards

Viewing 8 posts - 1 through 8 (of 8 total)