Home › Forums › WoodMart support forum › Elementor – can’t open prebuilt template

Elementor – can’t open prebuilt template

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • July 6, 2023 at 2:08 pm #479641

    Vok
    Participant

    I just Installed new wordpress, imported woodmart theme, acrivated it and imported prebuilt template.

    I can see that dummy content is added to my Media library but I can’t access any of the pages.
    Only header is loaded and the rest of the template is missing.

    Elementor is not working, can’t edit any of the pages.

    July 6, 2023 at 3:05 pm #479674

    Artem Temos
    Keymaster

    Hello,

    Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
    WoodMart core
    WooCommerce
    Elementor/WPBakery page builder

    Thank you in advance

    July 6, 2023 at 3:14 pm #479678

    Vok
    Participant

    Still the same.

    He you go:

    July 6, 2023 at 3:21 pm #479680

    Artem Temos
    Keymaster

    It looks like the mb_strtolower function is disabled on your server. Contact your hosting provider for help on this matter. https://gyazo.com/b5b6ff99ca2a3b68a8f76ff7e31ff81c

    July 6, 2023 at 3:29 pm #479683

    Vok
    Participant

    I turned on mbstring on server php settings and now it is ok.

    Thank you.

    Attachments:
    You must be logged in to view attached files.
    July 7, 2023 at 9:44 am #479818

    Artem Temos
    Keymaster

    Hello,

    As we can see, it works correctly now. Please, test it from your end.

    Kind Regards

  • Author
    Posts

Tagged: ,

Viewing 6 posts - 1 through 6 (of 6 total)