Prices for some products are not showing

This topic has 7 replies, 3 voices, and was last updated 1 year, 4 months ago by Bogdan Donovan.

Viewing 8 posts - 1 through 8 (of 8 total)

Author

Posts
July 14, 2023 at 6:59 pm #481584

benginahmad
Participant

Hello
The prices for some products are not showing when I select the *Product Style* [Show summary on hover option] but when I select [Icons on Hover] all products show the prices
how to fixt this?

Note: I am not using any theme presets, and this just happened suddenly.

Attachments:
You must be logged in to view attached files.

July 15, 2023 at 12:54 am #481630

Elise Noromit
Member

Hello,

Please insert the site admin access into the Private content below the message area. We will take a closer look at the case.

In addition, please provide the product URL with the problem.

Please, confirm the permission for plugin deactivation, and switching to the parent theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

Best Regards

July 17, 2023 at 10:26 pm #482171

benginahmad
Participant

I solved it!
When I un-check the button [Enable product reviews] in the WooCommerce Settings > Products > General, it hides the Star options and [Enable star rating on reviews] remains checked.
WoodMart CSS kept the stars in the product card and these stars were pushing the price up.
I checked [Enable product reviews] then unchecked [Enable star rating on reviews] and finally unchecked [Enable product reviews] again, and it was solved!
I think in case of unchecking [Enable product reviews] without unchecking [Enable star rating on reviews] you need to change your CSS into {display: none;} instead of {visibility: hidden} for the stars.
I hope you fix this in the upcoming updates or patches.

Thanks in advance
Ben.

Attachments:
You must be logged in to view attached files.

July 18, 2023 at 2:27 am #482211

Elise Noromit
Member

Hello,

Please make the full backup of your site and check the issue on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by WooСommerce.

Best Regards

July 18, 2023 at 9:53 pm #482468

benginahmad
Participant

Why are you replying with this cliche? did you even read my reply and they way I solved it?!
What’s wrong with you?!!!
This has nothing to do with Store Front, it’s something about WoodMar that needs a single CSS line correction!

July 19, 2023 at 1:59 am #482493

Elise Noromit
Member

Hello,

Please make the full backup of your site and check the issue on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by WooСommerce.

If the problem occurs on WoodMart only, insert the site admin access into the Private content below the message area. We will take a closer look at the case.

Please, confirm the permission for plugins deactivation, and switching to the parent theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

Best Regards

July 20, 2023 at 10:46 am #482869

benginahmad
Participant

WHAT’S WRONG WITH YOU?!
STOP THIS ANNOYING REPLY OF YOURS!!!

I TOLD YOU I SOLVED IT!!!
IT IS SOLVED!!!
SOLVED!!
DO YOU UNDERSTAND?! CAN’T YOU READ? OR DOES YOUR IQ NOT HELP YOU READ AND UNDERSTAND?!

SHAME!

July 20, 2023 at 11:42 am #482897

Bogdan Donovan
Keymaster

Hi,

Sorry for the misunderstanding. We have followed your instruction from this reply and found that this issue is caused by our theme product hover design. In the next update, we will fix this issue to ensure that it will work with any combination of “Enable product reviews” and “Enable star rating on reviews” options.

Kind Regards
Author

Posts