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Customer reviews and variable product design

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  • July 15, 2023 at 11:05 am #481657

    bellaliu4156
    Participant

    Hi, I had two question:
    1、How to hide the review submission widget on the product page? I hope that the review link we send to the customer who purchased it will be commented, instead of the customer who has not purchased it and can leave a comment, so that we can also eliminate many spam comments.
    2、There are multiple product options, and the default design of my page has no boxes. How can I design to achieve the effect of the options in the template?
    Look forward to your reply, thanks a lot!

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    July 17, 2023 at 9:38 am #481903

    Luke Nielsen
    Keymaster

    Hello,

    1. Sorry but there is no way to show comments only for the customer who purchased the product. We have the “Verified owner badge” option which identifies real buyers and shows in the comments area a special logo near the name.

    https://prnt.sc/ZZ0_k2-hniZK

    It is situated in Theme Settings -> Single product -> Reviews: https://take.ms/mshQ5

    2. Is there any chance that you could give me access to the dashboard area so I can have a look at the settings on your website, please?

    Kind Regards

    July 17, 2023 at 11:51 am #481973

    bellaliu4156
    Participant

    Hi,
    Thanks for the reply.
    1. Sorry, I mean can you hide the comment submission part, refer to the link URL and screenshot I sent. I hope the comment section only shows star ratings and customer reviews. Because I found that when I scroll down the product page on the mobile phone, I go to the comment section, and the comment submission occupies a large section, but I think that when customers scroll down, they want to see the star rating and comments directly, instead of seeing the submission box first. So my idea is, can it not be displayed in the comment submission box? Or refer to my second picture, directly design that part as a write a review button, and click to display the comment submission form.

    2. Yes, pls check the login details.

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    July 17, 2023 at 2:15 pm #482049

    Luke Nielsen
    Keymaster

    Hello,

    1. For now only possible to disable that area at all via custom CSS, but then the customers will not be able to leave the comment. In any case, I will send your idea to the team and they will consider to implement it in the future.

    2. If you want to have such a design: https://take.ms/x9rUk , the product should have 3 different attributes in the settings of the product:

    https://take.ms/rD0p7

    https://take.ms/qI0Ra

    As a result, you will have something like this: https://take.ms/0rh7T

    The styles of the swatches you can change via the settings of the attribute (Dashbaord -> Products -> Attributes): https://take.ms/c7Icy

    Kind Regards

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