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Variable product page doesn’t display selected variation’s price on mobile

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  • #481806

    wildguitars
    Participant

    Greetings XTemos team, I hope you had a great weekend.

    Please view the following video at your earliest convenience: https://we.tl/t-T6cQfTQ1Zo

    As you can see, in desktop mode, when selecting a certain variation on a variable product page, that variation’s price is displayed. But, when switching to mobile mode, the entire price range is always displayed even when selecting a variation.

    Switching to WoodMart parent theme does not resolve the issue.
    Switching to a default WordPress theme such as Twenty Twenty Three DOES resolve the issue.

    I’d appreciate your assistance with this.

    Thanks,
    Tom

    #482071

    Luke Nielsen
    Keymaster

    Hello,

    Please confirm the permission for plugins deactivation, and switching to the parent/default theme. As soon as we complete the testing we will enable all back.

    Looking forward to collaborating with you!

    Kind Regards

    #482083

    wildguitars
    Participant

    Hi Luke, you may do whatever you want on our staging site. The details are the same as the live site, but dev2 instead of www

    #482086

    Luke Nielsen
    Keymaster

    Hello,

    Seems that the issue in the third-party code comes from the child theme. I have checked that issue with the parent theme and there is no such problem, here is a video: https://take.ms/zg7Mm

    On the dev site, I left the parent theme activated so you can check it on your side.

    Kind Regards

    #482574

    wildguitars
    Participant

    Thanks for checking this, Luke. I do see that the issue has been resolved on the dev site after you enabled the parent theme. I have informed our developer.

    #482594

    Luke Nielsen
    Keymaster

    Hello,

    You are welcome! In case you need any additional help, I’d be more than happy to assist you.

    Have a good day!

    Kind Regards

Viewing 6 posts - 1 through 6 (of 6 total)

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