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Color bullet doesn't display correctly in grid view

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
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  • March 23, 2018 at 8:17 am #48248

    matteobaro
    Participant

    Hi
    I have many products in grid view that the colors bullet point doesn’t display well, though i have the disponibility of the of the variation of that color in grid view it doesn’t appear.
    I have alredy try to flush cash, update products and woocommerce transient
    How i can solve this problem?
    thanks

    March 23, 2018 at 8:44 am #48260

    Artem Temos
    Keymaster

    Hi,

    Please, describe us your problems in a bit more details. Attach some screenshots and provide us a list of steps how to reproduce it on your website.

    Thank you in advance.

    March 23, 2018 at 8:59 am #48272

    matteobaro
    Participant

    I attach a screenshot
    As you can see there are only two colors bullets in grid view, but actually there are many others variation colors available in product page

    Attachments:
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    March 23, 2018 at 9:16 am #48284

    Eric Watson
    Participant

    Hello,

    Please, provide us your admin and FTP access so we can check it.

    Best Regards

    March 27, 2018 at 8:16 am #49083

    matteobaro
    Participant

    thanks, info in private content

    March 27, 2018 at 8:18 am #49084

    matteobaro
    Participant

    info 2 in private content

    March 27, 2018 at 9:57 am #49127

    Artem Temos
    Keymaster

    Hi,

    This problem is related to WooCommerce Multilingual plugin. In the function shown in the screenshot if filters default WordPress get_terms function and instead of slugs it returns names http://prntscr.com/iel4a5
    It shouldn’t do this since it may break a lot of functionality that is not related to our theme only. We are not able to fix it in our theme scope either.

    Regards

    March 27, 2018 at 10:37 am #49148

    matteobaro
    Participant

    sorry but i don’t understand
    Your theme is not compatible with wpml? in your envato theme page it is written that it is compatible
    I have to fix it is very important

    March 27, 2018 at 11:33 am #49165

    Artem Temos
    Keymaster

    Of course, our theme is fully compatible with WPML. But it is a WPML bug, not our theme. It overrides native WordPress function and may break a lot of functionality not in our theme only. You need to ask WPML support for help with this issue.

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Viewing 9 posts - 1 through 9 (of 9 total)