Hello!
Can do…
I only ask that you do this at night here in Brazil.
In the time zone it is:
(GMT-3), now at this time it is 5:40 pm.
Can you do this after 10 pm or even later?
Thanks.
Note: a friend from the site https://inmoovse.com.br/ opened a ticket for you with the same problem, and it looks like you already solved it for him…