Dear customer,
Thank you for getting in touch with us. We regret to inform you that the issue you are facing seems to be related to a plugin, and our theme support does not cover questions related to plugins. Unfortunately, we won’t be able to provide direct assistance for this matter.
For resolving plugin-related issues, we recommend contacting the respective plugin’s support team or referring to their community forums. They will have the expertise needed to assist you effectively.
If you have any other inquiries specifically related to our theme, please feel free to ask, and we’ll be glad to help within the scope of our support service.
Thank you for your understanding.
Best regards