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supp0rt
Hello,
This plugin is shipped with the theme by default. When I installed the theme, it asked me to install it as a recommended and mandatory plugin in order for the demos to play properly.
Besides that, most of the contact forms on the site are built using the contact form 7 plugin. 2 months ago I installed the theme on another site and everything was working fine.
Also, before replying here, I checked the test site where I provided the credentials, and I saw that only the Contact Form 7 Dynamic Text Extension plugin was deactivated and not the Contact Form 7.
I run a test on the contact page that I also have a contact form 7 and the text appears translated. I have added the page below so you can check it for yourself. If contact for 7 was creating the problem, then on this page the translated strings would appear untranslated.
I would kindly ask you to check this again.
Let me know if there is any other way I can help.