Filters do not update on option selection
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When I select a brand I would expect for the colors to update but that does not happen in my case, as a result when that color is selected no products are found. What could be the issue? (url attached)
Hello,
The brand is an attribute and it works as it is. As soon as you select the brand, you will see the products related to this attribute, but it would not change any color.
Please check this manual: https://xtemos.com/docs-topic/product-brands/
If you have any questions please feel free to contact us.
Best Regards
What I was looking for is Query Type “And”
So when brand selected, show brand AND available attributes.
However I would like this functionality and keep the option to select multiple brands, is that possible?
Hello,
The brand is an attribute and it will work in filter as any other attribute works.
Please add the attribute filter widget and configure the filtering. Please check this manual: https://xtemos.com/docs-topic/widgets-and-sidebars/
If you have any questions please feel free to contact us.
Best Regards
I have added it that way, I would like and “AND” relation between filters, if that makes sense.
So I could multiple select inside one filter but show only available options inside the rest filters.
Hello,
Please make the full backup of your site and check the issue on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by WooСommerce.
Best Regards
Hello Elise, you can close this ticket it is resolved.
If you have any questions please feel free to contact us.
Best Regards
The topic ‘Filters do not update on option selection’ is closed to new replies.
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