My account page error

This topic has 3 replies, 2 voices, and was last updated 1 year, 4 months ago by Aizaz Imtiaz Awan.

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August 7, 2023 at 3:06 pm #487087

siptaremre16
Participant

Hello,

My site is about to be finished and will be available to users. However, I have a big problem. When a user tries to go to the main page by clicking on the logo after logging in to the site, it seems to be kicked out from the my account section and a sign-up text appears.
It doesn’t go out to normal, it just looks like it is because when we click on the account part, it redirects to my account page. How can I solve this problem?

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August 7, 2023 at 5:03 pm #487141

Aizaz Imtiaz Awan
Keymaster

Hello,

Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and share the wp logins details of your site i will check and give you a possible solution.

Best Regards.

August 8, 2023 at 6:10 pm #487434

siptaremre16
Participant

Which plugins are required for the theme? Can you tell me these? I didn’t change anything in the system. I just installed one plugin. Even though I deactivated it, the problem was not solved.

August 9, 2023 at 1:11 pm #487605

Aizaz Imtiaz Awan
Keymaster

Hello,

Please deactivate all the plugins except these ones:
Slider Revolution
Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVG
Switch to the parent theme and check.

If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

Best Regards
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