Some symbols are not displaying

This topic has 12 replies, 3 voices, and was last updated 6 years, 7 months ago by Elise Noromit.

Viewing 13 posts - 1 through 13 (of 13 total)

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March 26, 2018 at 4:53 pm #48968

iRiDiuM
Participant

Hi

Im using a WP ALL IMPORT to made all my products.

For a short description, i builded a table, like in your demo. Im taking the data from DATA SPECS, but some symbols are not displaying.

Example, is you see DATA CHARACTERISTICS here:
https://www.vainsmon.es/tienda/fontaneria/bombas/bomba-calpeda-mxpm-205/

As you can see, in ADITIONAL INFO is showing:
Conex. entrada G 1″
Conex. salida G 1″

But on Short description ” are missing:
Conex. entrada G 1
Conex. salida G 1

On some products i had to change ” to ”.

Some help to fix this? I dont want to change all my products “.

Thanks a lot! ♥

March 26, 2018 at 5:40 pm #48978

Artem Temos
Keymaster

Hi,

Please, describe us your problems in a bit more details. Attach some screenshots for better understanding.

Thank you in advance.

March 27, 2018 at 7:47 am #49071

iRiDiuM
Participant

I explained as i can, sorry.

My cuotes -> “ <— are not displaying in my short description.

https://screenshots.firefox.com/toHPS38NI5F7SwOp/www.vainsmon.es

G 1 is –> G 1“

Here an example: https://www.vainsmon.es/tienda/fontaneria/bombas/bomba-calpeda-mxpm-205/

Why is that happening? Some help?

Thanks

March 27, 2018 at 8:57 am #49101

Elise Noromit
Member

Hello,

Will you provide credentials, please?

Best Regards

April 3, 2018 at 10:20 am #50564

iRiDiuM
Participant

Yep.

April 3, 2018 at 10:32 am #50566

iRiDiuM
Participant

Ohh, same problems with another characters, (.)dots, (,)commas, (W,kcal, etc) units.

Short desc have some format are missing my content, but is wroking on additional data:
SHORTDESC: https://screenshots.firefox.com/b6jdVUXE2ESVmAwL/www.vainsmon.es
ADDITIONAL DATA: https://screenshots.firefox.com/1QVhzrhnIaCSQ97x/www.vainsmon.es

Product example bug: https://www.vainsmon.es/tienda/aire-acondicionado/cassettes/aire-acondicionado-cassette-fujitsu-auy-71-uia-lv-inverter/#aire-acondicionado-cassette-fujitsu-auy-71-uia-lv-inverter

Thanks! ♥

April 3, 2018 at 11:29 am #50583

Artem Temos
Keymaster

But it is displayed on the website in the way it is added on backend https://gyazo.com/fe9b28afd2fe52daaec5e192152ad323
We don’t see any problems from our theme there.

April 3, 2018 at 11:33 am #50585

iRiDiuM
Participant

Then? i have nothing extra… how its possible?

Some info or help to find the problem?

Thanks!

April 3, 2018 at 11:34 am #50586

Artem Temos
Keymaster

Sorry, but we don’t understand your problem. You say that some symbols are missed, but you didn’t put them to your product’s description.

April 3, 2018 at 11:36 am #50587

iRiDiuM
Participant

Here is a example is not adding the code.
https://www.vainsmon.es/tienda/fontaneria/bombas/bomba-calpeda-mxpm-205/

Here is missing, i think the problem will come from WP ALL IMPORT no?

But is so extrange, is printing well on ADITIONAL INFO, but not on content, like Description and short description.

Argggg ♥

April 3, 2018 at 11:38 am #50589

Artem Temos
Keymaster

Could you please check how it works with some default WordPress theme like twentysixteen to understand is it our theme issue or not?

May 15, 2018 at 11:30 am #57671

iRiDiuM
Participant

Hi, tested but some character are not displaying

You can see an example on product:
https://www.vainsmon.es/tienda/fontaneria/bombas/bomba-calpeda-mxpm-205/

I attach images!

I cant explain better, by englis is so poor.

Thanks! ♥

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May 15, 2018 at 12:26 pm #57688

Elise Noromit
Member

Hello,

Please check this issue on the default theme and send us the screen with from the default theme.

Best Regards
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Some symbols are not displaying

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