Products categories not showing up on my shop page in the side bar
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I have added products and product categories to my website. When visiting my website shop page the “Product categories” section says ” No product categories exist.” Please help!
Hello,
Thank you very much for choosing our theme and for contacting us.
Please insert the site admin access into the Private content below the message area. We will take a closer look at the case.
Best Regards
Website access is added below! Thank you!
Hello,
Please deactivate all the plugins except these ones:
Slider Revolution
WPBakery Page Builder
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVG
If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.
Best Regards
The problem is in the widget section. If you go to widget “Product Categories” and choose order by “category order” they will not show up. If you choose by “name” they will show up. I need it to show up by category order. Can you fix this bug please! Thanks!
Hello,
I am checking the shop page and I cannot catch the problem: https://gyazo.com/bc648a0cfba783bebb074e63e690434f
Please provide the steps to reproduce the problem.
Best Regards
Please reread my message:
The problem is in the widget section. If you go to widget “Product Categories” and choose order by “category order” they will not show up. If you choose by “name” they will show up. I need it to show up by category order. Can you fix this bug please! Thanks!
Go in the back end of my wordpress setup, you have the credential, the widget section for shop page filter and open the “Products Categories widget” change to “category order” from name, then check the page again on the shop page, you will see it won’t work.
Hello,
The product category widget is the Woocommerce functionality and WoodMart does not influence it. If you check the issue on the Storefront, you will see the same.
If you have any questions please feel free to contact us.
Best Regards
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