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Beta 7.3: Problem with tooltips and color swatch image change

Viewing 7 posts - 1 through 7 (of 7 total)
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  • #491891

    xtemos-0973
    Participant

    I have a problem with the tooltips which should be shown when hovering over attribute swatches and other icons like wishlist and compare.

    These tooltips are not shown on product categories or when using the product element on pages. I tried all the product design which you can choose but the problem exists for all designs.

    Sometimes there is also the problem that when u click on the color attribute on category page the image wont change. Only when i reload the page it is functioning.

    On product pages the tooltips are shown correctly on similar products. But the tooltip is not shown for variation color when you choose to show the attribute value above the swatches.

    One other thing: When you choose the new product hover “button on hover” the complete product element animates to the top (category page), but when u use it on product element this animation is missing. You can see it in your new furniture2 demo.

    I have deactivated all additional plugins one by one but the problem remains.

    #492015

    Hello,

    Login to Dashboard > Theme Settings > Performance > JS > Advanced scripts controls > set the Tooltips library Always Load.
    https://snipboard.io/2UezWO.jpg

    But on the product attribute in this Screenshots the tooltip is showing fine:
    https://ibb.co/2vqTLR3

    Best Regards.

    #492026

    xtemos-0973
    Participant

    This setting doesn’t solve the problem at all.

    And the tooltip screenshot from you doesn’t show the tooltip of your theme. I have attached a screenshot of your furniture demo which show the correct tooltip design.

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    #492292

    Hello,

    Should I replace the theme with the latest theme? Have you made any changes in the theme files?

    Also, please make sure that you have not enabled any cache from the server?

    Best Regards.

    #492316

    xtemos-0973
    Participant

    I haven’t made any changes to the theme files. So you can replace the theme.

    One more problem i just found:
    i use the product style layout with even product grid on desktop, so that the product price is always on the same height. Unfortunately this option doesn’t work on the wishlist page. I have products with long product titles which expand to 2 lines. So if there there is a product with 1 title line and one with 2 title lines in one row the prices are not at the same height (see screenshot).

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    #492493

    Hello,

    Your issue has been solved. ou can display the tooltip on the single product page only when you disable the option “Show selected option name on desktop and tablet” in Theme Settings -> Shop -> Variable products.

    https://ibb.co/ThDthZY

    I have disabled this option then the tooltip is showing fine. https://ibb.co/j5mtknf

    Best Regards.

    #492494

    Hello,

    02. You can set the Product title limit to one line. In this case, the product title and price will be aligned. Go to Theme Settings > Product Archive > Product Styles > Product title lines limit.

    Best Regards.

Viewing 7 posts - 1 through 7 (of 7 total)