Hello,
The thing is that the GIF image cannot have the autoplay functionality by its nature, you need to upload the video and then you will have such ability to enable the autoplay: https://take.ms/hZnbH
https://xtemos.com/docs-topic/product-video/
Let me know if you need some help with it.
First and foremost, I want to extend my sincere apologies for the challenges you’ve faced while using our theme and WordPress in general. We truly value your feedback and are committed to resolving the issues you’ve encountered.
I understand your frustration with the need to subscribe for additional features, especially for small ones. It’s important for us to explain that some features may require additional plugins or services due to the evolving nature of WordPress and the specific functionalities you might need. While we aim to provide a comprehensive solution, the WordPress ecosystem is vast and ever-evolving, which can lead to varying requirements.
Regarding your concerns about WooCommerce, I’d like to clarify that it’s a highly customizable e-commerce solution for WordPress. While it provides a solid foundation for online stores, the complexity of individual requirements sometimes necessitates the use of additional plugins or customization. We’re here to assist you in making the most of WooCommerce and finding suitable solutions.
Your satisfaction is of utmost importance to us, and we’d like to offer our full support in resolving these issues. If you’d be willing to give us another chance, we’re committed to assisting you in making your experience smoother and more enjoyable. Should you decide to reconsider your rating on Themeforest, it would greatly help us in continuing to improve our services.
If you have any further questions or need assistance with any aspect of our theme, please don’t hesitate to reach out. We’re here to help.
Thank you for your understanding, and we look forward to the possibility of assisting you further.
Kind Regards
.
