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Accordion does not open on Product Page Compact View

Viewing 8 posts - 1 through 8 (of 8 total)
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    Posts
  • October 4, 2016 at 11:15 am #4977

    Arena DM
    Participant

    Hi There,

    I have a problem with the accordion tabs not opening on the Single Product page in Compact View Mode.

    So two questions – Firstly Is there a known glitch relating to this and secondly, is there a way to set all accordion tabs for this page to load open by default?

    Thanks

    October 4, 2016 at 4:19 pm #4992

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for using our theme and contacting us.

    Yes, we see some JS error in the developer console. Could you please provide your FTP access so we could take a look why is it happening and try to solve it on your web-site?

    Regards

    October 5, 2016 at 9:45 am #5037

    Arena DM
    Participant

    Reply in private content

    October 5, 2016 at 11:08 am #5039

    Arena DM
    Participant

    I’ve located the problem now it’s the woo Currency Switcher Plugin, is there a workaround that you can suggest?

    October 5, 2016 at 11:09 am #5040

    Arena DM
    Participant

    It’s also effecting the mobile menu 🙁

    October 5, 2016 at 3:40 pm #5052

    Artem Temos
    Keymaster

    At the moment we don’t see this problem on your web-site because you probably disabled this plugin. Could you please enable it again so we could try to fix it for you?

    October 5, 2016 at 8:24 pm #5075

    Arena DM
    Participant

    Hi There and thanks for this.

    October 5, 2016 at 8:33 pm #5079

    Artem Temos
    Keymaster

    We just updated our theme to 2.4.1 with a simple JS fix. Please update the theme firstly.

    Thank you

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Viewing 8 posts - 1 through 8 (of 8 total)