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403 error while Importing demo content (hardware)

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • September 20, 2023 at 10:24 pm #497835

    vaishanil007
    Participant

    Home page shows 404 error,home page not imported,shop contact page working
    Please fix

    September 21, 2023 at 1:09 am #497856

    Elise Noromit
    Member

    Hello,

    Please insert the site admin access into the Private content below the message area. We will take a closer look at the case.

    Please, confirm the permission for plugins deactivation, and switching to the parent theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

    September 21, 2023 at 5:19 am #497883

    vaishanil007
    Participant

    Ok

    September 21, 2023 at 8:19 am #497895

    vaishanil007
    Participant

    When elementor or js composer is activated it shows 403error

    September 21, 2023 at 6:37 pm #498143

    Elise Noromit
    Member

    Hello,

    You have enabled both Elementor and WP bakery.

    The theme can work with either of them, but not with both at the same time.

    You need to deactivate one builder and leave the one you used for theme installation, you may need to reinstall all from scratch and activate one builder you are going to use.

    If you have any questions please feel free to contact us.

    Best Regards

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Viewing 5 posts - 1 through 5 (of 5 total)