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HTTP ERROR 500
- This topic has 9 replies, 3 voices, and was last updated 8 years, 2 months ago by
Artem Temos.
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April 2, 2018 at 8:36 am #50382
marina_tribulkinaParticipantAfter template and demo-content installing, have a problem – HTTP ERROR 500
This mistake receice after trying to edit one of the site’s page.Attachments:
You must be logged in to view attached files.April 2, 2018 at 9:55 am #50389Hello,
Thank you so much purchasing our theme and contacting our support center.
500 Internal Error says about some issue on the server and can be caused by different things. Anyway, to understand its nature you need to see your server error logs or enable PHP error display on the website. If you can’t do this, you need to contact your hosting provider for help in this question. Here is an article that may help you understand the error better http://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/
Regards
April 4, 2018 at 3:09 pm #50848
marina_tribulkinaParticipantAccording this links http://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/ i checked all plugins:
1) deactivates all plugins
2) after disabling all plugins the error is fixed
3) then i activated plugins one by other
The problem is Woocommerce plugin.
After activated only this one the error repeats.
How can I fix this?April 4, 2018 at 5:25 pm #50868
Elise NoromitMemberHello,
Please update WooCommerce and provide us with admin access.
Best Regards
April 5, 2018 at 7:12 am #50931
marina_tribulkinaParticipantWoocommerce’s version is 3.3.4
Sending admin accessApril 5, 2018 at 7:21 am #50934Yes, we see this 500 error but it seems to be caused by some PHP Fatal Error. Contact your hosting providers and ask them to provide you with error logs. Or enable PHP reporting on your website.
April 5, 2018 at 7:23 am #50939
marina_tribulkinaParticipantas i mentioned earlier if you deactivate woocommerce plugin the error will disappear.
April 5, 2018 at 8:14 am #50943OK, but anyway, we have to see the error to understand why does it happen.
April 5, 2018 at 12:16 pm #50986
marina_tribulkinaParticipantsend you error logs
April 5, 2018 at 1:01 pm #50994These errors say that the WooCommerce plugin is not active. Are you able to activate it?
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