Focebook and Google plus login

This topic has 9 replies, 3 voices, and was last updated 7 years, 4 months ago by Elise Noromit.

Viewing 10 posts - 1 through 10 (of 10 total)

Author

Posts
April 3, 2018 at 7:47 am #50528

Satch
Participant

Hello.

Just like somebody posted, I could not set up the FB and Google+ login functions though I followed every single step correctly according to your instructions.

I could no review how to correct each in the forum so please let me know what to do.

Thanks.

April 3, 2018 at 9:46 am #50554

Elise Noromit
Member

Hello,

Please provide the access to an admin panel we will check and advise.

Best Regards

April 3, 2018 at 12:39 pm #50607

Satch
Participant

Hello,

Please find the below information.

Do you need App ID and App Secret information?

Regards,

April 3, 2018 at 12:55 pm #50612

Elise Noromit
Member

Hello,

Please check the pass I cannot login

Best Regards

April 3, 2018 at 1:10 pm #50617

Satch
Participant

Hi,

Could you try again? I tested it and could have gone in.

April 3, 2018 at 2:36 pm #50633

Elise Noromit
Member

Hello,

As per instruction, you need to get your data from Facebook/Google + and insert here http://prntscr.com/j0a6yw

The fields are empty. Please read carefully instructions provided and follow them step by step:

https://xtemos.com/docs/basel/faq-guides-2/configure-facebook-login/

https://xtemos.com/docs/basel/faq-guides-2/configure-google-login/

Best Regards

April 4, 2018 at 1:36 am #50726

Satch
Participant

Thank you for your reply. Let me clarify our situation.

As I explained I have followed each step of your instructions as linked below in the first place but neither worked so I checked this forum to find the answers but could not find the solution so I sent the message.
https://xtemos.com/docs/basel/faq-guides-2/configure-facebook-login/
https://xtemos.com/docs/basel/faq-guides-2/configure-google-login/

I left each box open because I did not want our customers to try these buttons, which do not work. This is why I asked above “Do you need App ID and App Secret information?”

Anyway, I placed these information in the private content so please find them.

For your information, I tried to set up the same exercise with other theme and plugin and all worked fine. But I could not get the same result with your theme so I realised my set-up in the facebook or Google+ delovepers are okay.

Best,

Attachments:
You must be logged in to view attached files.

April 4, 2018 at 6:27 am #50748

Artem Temos
Keymaster

The problem may be caused by your account link. It is different then the link set in your APPs configuration

Try to change your account link to /my-account/.

April 4, 2018 at 11:00 am #50815

Satch
Participant

Hello.

Thank you for your prompt reply.

It worked for both!! I have never thought of this.

Many thanks for your help.

Best regards,

April 4, 2018 at 11:31 am #50824

Elise Noromit
Member

You are always welcome. If you have questions feel free to contact.
Best Regards
Author

Posts