Open my website too slowly
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hello team
my website is http://www.uzzzpets.com with woodmart theme. I already installed WP Rocket, upgraded my server, and canceled unnecessary plugins, but it is still very slow. I hope your team can help me with this problem, and give me some practical advice.
Thank you so much
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Hello,
Please confirm the permission for plugins deactivation, and switching to the parent/default theme. As soon as we complete the testing we will enable it all back. Also, please send access to the admin dashboard.
Kind Regards
thanks for your reply , please check the private info
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This reply was modified 1 year, 8 months ago by
nichqqie.
hi team,
please let me know once you log in our website, I don’t know what’s wrong with my website now, it just shows that the memory is not enough, yesterday was ok and I haven’t done anything today
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Hello,
That issue is related to the server itself, you need to contact your hosting provider and ask them to increase the memory size.
Let me know when I can start testing.
Kind Regards
thank you sir very much, I am working on it,and will let you know once we finish
Okay, I will wait for your response.
Kind Regards