Problem with slider loading
-
Hello,
I have a problem loading a slider, an example in the private content.
Hello,
Is there any chance that you could give me access to the dashboard area so I can have a look at the settings on your website, please?
Kind Regards
Hello,
May I request you update the theme to the latest version, clear all caches (website/browser/server) and recheck the issue?
Looking forward to collaborating with you!
Kind Regards
Hello,
On the development website, the theme has been updated and I cleared the caches, but the problem is still there. (link added).
Hello,
In this case, please send me access to the test site so I can make some tests there by enabling/disabling plugins and changing to the parent theme.
Looking forward to collaborating with you!
Kind Regards
Hello,
I apologize for the delay.
Seems that after deactivating all plugins except the below ones, the issue disappeared:
WPBackary
Woodmart Core
WooCommerce
On the test site, I left them disabled so you can test it on your side. Activate the plugins one by one to check which one causes the issue.
Kind Regards
Hello,
How to optimize slider image size (desktop, tablet, mobile). At the moment I have a desktop image 1600×500. What is the correct image size for tablet and mobile?
https://prnt.sc/Ohyb6N_46R-y
Hello,
Sorry for the delay.
The featured image (https://take.ms/WN0rx) of the slide may be cut in mobile devices due to the background image nature, thus there may be necessary to set different size images on the background for tablet and mobile (https://take.ms/nYnOi). Slide image on the tablet and Slide image on mobile provides the option to set different image sizes and make the slider responsive on all the devices.
Kind Regards