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Search by SKU

Viewing 4 posts - 1 through 4 (of 4 total)
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  • #507639

    myamikizara
    Participant

    The search by SKU is not working. I have selected in the Theme/general/Search

    I have cleared all the cache and still not working. I deactivated plugins and still did not work. Returns phrase “no products” but does work when search a word

    #507771

    Luke Nielsen
    Keymaster

    Hello,

    Please, confirm the permission for plugins deactivation, and switching to the parent/default theme. As soon as we complete the testing we will enable it all back, You would better make the full backup of your site.

    Looking forward to collaborating with you!

    Kind Regards.

    #507792

    myamikizara
    Participant

    Hi I have completed a backup so you can continue with fixing the issue.

    Thanks

    #507901

    Luke Nielsen
    Keymaster

    Hello,

    After deactivating the “B2bKing” plugins, the issue with the search had gone:

    https://take.ms/p7jjv

    So seems that those plugins somehow affect the search.

    Kind Regards

Viewing 4 posts - 1 through 4 (of 4 total)