Missing grey background on the product page after the theme update

This topic has 5 replies, 2 voices, and was last updated 1 year, 6 months ago by Elise Noromit.

Viewing 6 posts - 1 through 6 (of 6 total)

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October 27, 2023 at 9:24 pm #507992

szucsi86
Participant

Hi,

I have updated the theme version and now I realised that the “grey” backround disappeared on the product page behin the related-products, upsell, cross-sell block. Now it is simple WHITE. Now it is ugly. On the category page the grey background is OK.

Here you can check the issue:

https://ekszerwebshop.hu/swarovski-kristalyos-ekszerszett-virag-14-mm-crystal-diszdoboz/

It should look like this, on this site I still do not upgrade the theme:

https://steeel.hu/swarovski-kristalyos-ekszerszett-virag-14-mm-crystal-diszdoboz/

Can you help me to fix this issue please?
Thanks,
Gabor

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October 28, 2023 at 8:42 pm #508162

Elise Noromit
Member

Hello,

Please insert the site admin access into the Private content below the message area. We will take a closer look at the case.

Best Regards

November 3, 2023 at 2:11 pm #509637

szucsi86
Participant

Please find below the login data in the private content section! Thanks, Gabor

November 4, 2023 at 1:53 am #509787

Elise Noromit
Member

Hello,

Please update the plugins in Appearance > Install plugins and let us know if the problem remains.

You would better update other plugins as well.

If you have any questions please feel free to contact us.

Best Regards

November 5, 2023 at 6:46 pm #510002

szucsi86
Participant

Hello,

everything is updated, but I still have the issue. Please check and fix the issue ASAP.
Thanks,
Gabor

November 6, 2023 at 4:00 am #510050

Elise Noromit
Member

Hello,

Please check the Dashboard > Layouts > find the Single product in the list and edit with Elementor and set the background color for the section: https://gyazo.com/e29d0541172ea23edded5e4896fd0b7b

The Woocommerce builder of WoodMart allows you to create custom templates for product pages and other functional pages that are not editable by default. Woocommerce builder is the built-in functionality widget included in the builder you use on the site.

Please check this manual: https://xtemos.com/docs-cat/woocommerce-layouts-builder/?theme=woodmart and https://xtemos.com/docs-topic/single-product-page-builder/

If you have any questions please feel free to contact us.

Best Regards
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Viewing 6 posts - 1 through 6 (of 6 total)

Missing grey background on the product page after the theme update

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