Home Forums WoodMart support forum Unable to set Information Box Carousel Slides Per View

Unable to set Information Box Carousel Slides Per View

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #510869

    Tom
    Participant

    Hi,

    I’m encountering what seems to be a bug with the Information Box Carousel, I can set slides per view for Desktop just fine, but if I set it to 4 (I have 4 slides) and then try to change it to 2 for Laptop, Tablet Portrait or anything other than Mobile, it ignores it and continues to inherit what the Desktop value is.

    #510875

    Tom
    Participant

    Also, is there a way that I can set the box shading to be my own values? I set the css for

    .box-style-shadow {
    box-shadow: 0px 10px 30px 0px rgba(0, 0, 0, 0.15) !important;
    }

    but I’m having issues with the overflow getting cut off, it’s important that I have the same box-shadow all over my site.. Thanks!

    #510879

    Hello,

    Can you please share some screenshots and share the page url where the issue is situated, Also share the wp logins details so i will check and give you a possible solution.

    Best Regards.

    #510885

    Tom
    Participant

    https://escapesim.com.au/

    scroll down to how does this work

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    #510887

    Tom
    Participant

    here’s another picture

    • This reply was modified 1 year, 6 months ago by Tom.
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    #511413

    Hello,

    This is the specified fixed width (https://prnt.sc/0F69PvggSKJe ) for the container with the carousel infobox,which makes the content of the container appear off-screen at a certain screen width and prevents the carousel from changing the number of columns when the window is resized in the elementor editor. To fix this problem,you need to go into the container in which the carousel is located and remove the value of the fixed width, leaving the field empty.
    Shown in the screenshot (https://prnt.sc/vvBL1aF4wgjB).

    This is because our carousel currently does not support Elementor “Additional custom breakpoints” configured on your website
    (https://prnt.sc/Tz07-VACNECZ).

    At the moment, our carousel only works with three basic breakpoints: Desktop (1025px and above),
    Tablet (from 1024px to 578px) and Mobile (577px and below). Accordingly, the columns of the infobox carousel will change only when the given value coincides with one of the three basic breakpoints listed above. Unfortunately, it is not possible to add support for additional breakpoints with simple custom code, but we will look into this issue in more detail and add support for this feature in future updates of our theme.

    Best Regards.

    #511602

    Tom
    Participant

    Thanks for looking into it, could I ask about the box shadow issue? Is there no modifying that?

    #511649

    Hello,

    Edit Information box carousel widget and in the general tab set the style shadow.
    Screenshot for clarification:
    https://ibb.co/W5G2WLz

    Best Regards.

Viewing 8 posts - 1 through 8 (of 8 total)