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Problem with search

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  • #511114

    silvestrimarco25
    Participant

    Sviluppo ulteriormente il problema, quando provo a cercare utilizzando il motore di ricerca testa o il motore di ricerca prodotti, inserisco tre lettere ad esempio brom… e compaiono i prodotti ma se premo invio non appare la lista, come mostrato nelle immagini . Tema aggiornato all’ultima versione, invio anche le credenziali per entrare nel sito web.

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    #511128

    Luke Nielsen
    Keymaster

    Hello,

    Please, confirm the permission for plugins deactivation, and switching to the parent/default theme. As soon as we complete the testing we will enable it all back, however, You would better make the full backup of your site.

    Kind Regards

    #511138

    silvestrimarco25
    Participant

    Confermo

    #511496

    Luke Nielsen
    Keymaster

    Hello,

    Sorry for the delay.

    After disabling the third-party plugins, the search started to work as it should, here is a video: https://take.ms/DRuau

    So seems that some plugins affect the correct work of the search.

    Kind Regards

    #511508

    silvestrimarco25
    Participant

    Buongiorno, sono entrato adesso sul sito, ma i plugin sono tutti attivi, qual’era il plugin che provoca il problema?

    #511511

    Luke Nielsen
    Keymaster

    Hello,

    Sorry, cannot tell you exactly because checked quickly as your site looks like a live. So I suggest you leave these ones plugins:

    Elementor or WPBackary
    Woodmart Core
    WooCommerce

    And then activate the plugins one by one, checking the issue to detect which one causes the problem.

    Kind Regards

Viewing 6 posts - 1 through 6 (of 6 total)